Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it toΒ support@halothemes.com
We offer mostly home decors. Brandless Artist has wall tapestries, throw pillows, art prints, bedding, shower curtains, bath mats, towels and rugs.

Items that are not in stock need to be printed before it is shipped to you. This way we can provide a wide variety of designs.

We mostly ship to the USA, however, in some cases we can ship to other countries as well. Please, contact us for further information.

Currently we offer PayPal and some credit card payment methods as well - master card, visa, and American express. When checking out, select the "debit card, credit card" payment method below the PayPal button.

We use several type of services, depending on the manufacturer we work with. Usually they ship with USPS or UPS.
That depends on the product.
Our items in stock takes only 1-3 days to be shipped.
Many products take about 2-5 days to be printed.
Once a product is shipped, the time will depend on the shipping method you choose.

Find more information regarding the product in its description.

We do not offer the option for rushed orders.

We gladly accept returns and exchanges in the case when the product is damaged on arrival, or an incorrect product was delivered. Contact me within 14 days of delivery and provide clear photographic proof of the damaged product.

Damaged items are not required to be sent back. Ship defective or incorrect goods back to me within 30 days of delivery, shipping costs are payed by the buyer.

In case the buyer damages or harms the product, returns are not accepted.
Due to the fact that the majority of items in the shop are made to order, normally we can't accept returns.
The exceptions are our in stock items. Please, return it to is in its original condition in order to receive your refund.
Please, measure your wall/frame before you place your order.
We always double-check the orders, you should receive the chosen item. In case that you received the wrong product, we offer a replacement and you can keep the wrongly sent item.

Please note that if the wrong size/color was ordered or the shipping details were incorrect, we do not offer refund, but please, contact us to find a solution.
We do as much we can in order to have every item shipped in time. However, shipping is out of our control. Once an item is shipped, it depends on the carriers what will happen with the package.

Most of our packages have tracking so you can monitor the way of your purchase. If you see something abnormal, please, let us know.
Yes, we do, but there are a few items that can't be customized. Please, contact us to discuss the matter of customization before placing your order.
Customized items are non-refundable.
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